Returns are simple and FREE because we want you to love what you ordered!
If you are unhappy for any reason, you can return any unworn, unwashed or defective merchandise within 30 days of purchase date.
Items must have original tags. If any tags are removed or products are not in resalable condition, your return will be denied & you will have
the option of having your item(s) mailed back to you at your own cost.
Refunds are made to the original form of payment. We'll refund the price of the merchandise including any taxes you were charged however; original shipping charges are not refundable.
Returns are typically processed within 14 business days from the date the return is received by our warehouse.
We will notify you via email once your refund has been completed. It may take up to two billing cycles for the credit to appear on your monthly credit card statement.
If you are returning a gift, you will receive online store credit.
Step 1. Click HERE to fill out & print out a pre-paid UPS return label which can be printed out on your home or office printer. Make a note of your tracking number for future reference.
Step 2. Fill out the return form included in your original package. Make sure to put your order number, name, item(s) you are returning and reason for the return and mail back with your return.
Step 3. Affix the label to your package and ensure old shipping labels are removed or obscured.
No additional postage is required. You may drop your package at a UPS dropbox or take it to any authorized UPS facility.
Mailing Returns outside of U.S. (48 States):
Please use any traceable shipping method of your choice to mail your item(s) back to us.
Fill out the return form included in your original package & include with your return. Make sure to put your order number, name, item(s) you are returning and reason for the return.
Mail to: The Girls c/o Dynamic Distribution, 200 Central Ave, South Kearny, NJ 07032
Damaged or Defective Items:
We stand behind our products! If you receive a damaged or defective item, you may send it back to us within 30 days of purchase date.
To send the item(s) back, click HERE to fill out & print out a pre-paid UPS return label which can be printed out on your home or office printer. Make a note of your tracking number for future reference.
Fill out the return form & include in your package. Make sure to enter your order number, name & item(s) you are returning on the form.
Please indicate the item(s) is defective/damaged & whether you would like us to send a replacement item or prefer a refund.
Once the item has been received, we will inspect it and get back in touch with you.
At this time, we do not have an exchange policy. We suggest you follow the return policy steps above to send back your merchandise and then go to www.thegirlsapparel.com & submit a new order for your new items.